FAQ

🌍 International Shipping & Import Duties

Do you ship internationally?

Yes — we ship worldwide from Australia! 🌏

Are your products new?

Mostly — most item’s we sell is brand new, factory-sealed or unused. Some are refurbished or 2nd hand but in good condition. I would not sell anything that I wouldn’t have in my own collection, no item’s sold are damaged or in poor condition.

Which countries do you ship to?

We currently ship to: 🇦🇺 Australia, 🇺🇸 United States, 🇬🇧 United Kingdom, 🇨🇦 Canada, 🇪🇺 Europe, 🇯🇵 Japan, and most other regions supported by Australia Post International.

How long does shipping take?

  • Australia: 2–7 business days
  • International: 7–21 business days (depending on destination and service chosen)

Tracking is provided for all international orders.


💰 Import Duties, Tariffs & Taxes

Will I have to pay import taxes or tariffs?

Maybe — this depends on your country’s customs rules.

  • United States: Most video game cartridges and software (like our Mega Drive and Game Boy titles) ship duty-free. Some accessories, toys, or plastic box protectors may attract around 10% import duty under new 2025 U.S. trade regulations.
  • European Union & UK: VAT is collected by customs on arrival according to your local rate.
  • Canada & Japan: Local import taxes or processing fees may apply at delivery.

Do your prices include these taxes?

No — our prices exclude international taxes and tariffs. These are collected by your country’s customs authority (if applicable).

Do you provide customs declarations?

Yes — every parcel includes full customs documentation:

  • Accurate item descriptions
  • HS codes (tariff codes)
  • Country of origin (Australia)
  • Declared value (based on your purchase total)

This ensures faster processing and fewer delivery delays.


📦 Packaging & Condition

  • All products are brand new and professionally packaged for protection.
  • Retro game cartridges and accessories are shipped in padded boxes or mailers.
  • SNES/Genesis box protectors are shipped flat, with protective wrapping to prevent scratches.

🕹️ Product Categories (for transparency)

Product TypeExampleTypical HS CodeTariff (USA)
Video game cartridge / softwareLuft Gears (Game Boy), College Football II (Mega Drive)8523.49.200%
Gaming accessoryHyperkin Hyper Click Mouse (SNES)9504.50.00up to 10%
Collectible toyHot Wheels Mario Bros Plumber Van9503.00.00up to 10%
Plastic protectorsSNES Box Protectors (24-pack)3926.90.99up to 10%

✉️ Questions?

If you’d like a shipping quote for your country, please contact us before ordering — we’re happy to check the most affordable and reliable delivery options for your location.